Privacy Policy

Your information, handled with care

What we collect & why

We only collect information that helps us respond to you, provide services, and improve our website experience.

Information you provide

When you contact us, book an assessment, or request help, you may share details like your name, email address, phone number, and a short message about your needs.


Information collected automatically

Like most websites, we may collect basic technical information such as IP address, browser type, device information, and pages visited to help keep the site secure and understand what content is helpful.


How we use your information

We use your information to reply to requests, schedule appointments, provide support, and communicate about services you asked for. We do not sell your personal information.


Legal bases (Canada)

We generally rely on your consent when you contact us, and on legitimate business purposes (like security and service delivery) where appropriate.

How we protect your data

Security & sharing

We use reasonable safeguards to protect personal information. No method of transmission or storage is 100% secure, but we work to reduce risk and limit access to what’s necessary.

Sharing with service providers

We may use trusted providers (for example, website hosting, email, or forms) to help operate our website and communications. They are only given access needed to perform their services.

When we may disclose information

We may disclose personal information if required by law, to respond to lawful requests, or to protect our rights, safety, and the security of our clients and website.

Your choices

Cookies, access & updates

Cookies: Our site may use cookies or similar technologies to remember preferences and understand site usage. You can control cookies through your browser settings.

Your rights: You can request access to, correction of, or deletion of personal information we hold about you, subject to legal and operational limits.

Updates: We may update this policy from time to time; the latest version will be posted on this page.

Request a Copy / Ask a Question
Caregiver helping a senior use a tablet at home